Independent Mortgage
Brokers in Plymouth

Joe Bartlett and Rachael Muirden provided excellent communication and customer service throughout. Using WhatsApp made it straightforward to ask questions and get quick answers whenever we needed to.Joe was responsive and helpful from the beginning. We had quite a few specific requirements and a less straightforward route to buying, but he handled everything efficiently and secured us a good deal. His knowledge of the process was particularly useful.Rachael was also responsive and polite, and gave amazing customer service.We would recommend them to others, especially if your situation isn’t completely standard, and we would 100% use them again.

We recently completed on our new home and honestly could not have done it without Joe’s help and expertise throughout the process. From the very beginning, he was professional, responsive, knowledgeable, and always available to guide us through every stage.Our case was far from straightforward at times, with tight deadlines, lender delays, underwriting queries, and issues outside of our control, but Joe remained calm, proactive, and persistent throughout.He consistently chased updates, kept communication clear, and always made sure we understood what was happening.What stood out most was how much he genuinely cared about getting the best outcome for us. He went above and beyond to push things forward when time was critical and worked incredibly hard to help us complete as quickly as possible.I would highly recommend Joe to anyone looking for a mortgage broker who is experienced, efficient, honest, and truly supportive throughout the entire process. Thank you again for all your hard work and dedication.

Mortgage HQ have been absolutely fantastic throughout the whole process of buying my first house. From the very beginning they were friendly, professional, and always happy to answer any questions I had. They made what could have been a very stressful experience feel straightforward and manageable.Their communication was excellent throughout, keeping me updated every step of the way and explaining everything clearly. I really appreciated how supportive and proactive they were in helping secure the best mortgage option for my situation.I would highly recommend Mortgage HQ to anyone looking to buy a home — their knowledge, patience, and dedication made a huge difference. Thank you again for all your help!

I can not thank the team at Mortgage HQ enough for their help, dedication and constant support through finding me a mortgage.My application was not so straight forward and the team, especially Sam went above and beyond for me.I am now officially a home owner and can no thank Mortgage HQ enough! Highest of recommendations will use any time I need assistant with my mortgage!

Very professional and diligent service, thanks Sam and Racheal. Will definitely be using them again!

We wouldn’t have had so smooth a first-time buying experience without Joe and Rachel, we can thank or recommend them enough!

Sam and Rachel have been absolutely amazing! Our house selling/buying process was not easy but they were brilliant throughout, they answered all sorts of questions we had and went above and beyond to make sure we got our home!

Sam was absolutely brilliant. As a first time buyer he helped me massively along the way. He was spot on with all correspondence and made me feel at ease. I would definitely recommend him.

Dealing with Sam and his team was an absolute pleasure. Very professional and got us a great deal. Highly recommended